International Shipping

Based in Hong Kong, we provide International Shipping for squishy retailing and wholesaling. 

Ensuring that you can receive your squishy package quickly, orders are usually processed within 1-3 business days. 

Delivery Option  Rate  Processing Time
HK Post $8 HKD up 2-7 business days
SF Express pay by receiver 1-3 business days
International Shipping $50 HKD up 7-31 business days

 

What happens on the day of the delivery?

  • A signature may be required, so we suggest your order is delivered to an address where someone will be available to accept it.
  • Your order will be sent out with our most suitable delivery partner and will depend on size and weight.
  • Once your order has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.
  • Please be advised that on any public holiday dates in your country, deliveries will not be made. In this instance, please expect your order to arrive the next business day.

 

Tracking your Order

  • Once your order has been shipped from our warehouse, we'll send you an email with your tracking link so you can keep an eye on its progress.
  • You can also access your tracking information through My Account.

 

Order Cancellation

If you want to cancel your order, please provide the following information ASAP : 

  • Name 
  • Order Number 
  • Screenshot of Confirmation email

 

*We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services needed to be extended or order cut-off times need to be amended. However, we will always work hard to keep these temporary changes to a minimum. 

*Rare Squishy Kingdom cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.